Returns is a scheme provided to customers by directly under this policy in terms of which the option of return, or refund is offered by the respective Dhar Flips to you.

In 5 day’s return from delivery date

If you have received a damaged or defective product or if it is not as described, you can raise a return request on the Website on within 5 days of receiving the product.

After if your payment method is prepaid means online net banking/debit card/credit card or cash on delivery your refund is initiate within 7 business days.

Successful pick-up of the return product is subject to the following conditions being met:

In order to be eligible for a refund, you have to return the product within 5 days of your delivery date. The product must be in the same condition that you receive it and undamaged with the original brand/product Id/undetached MRP , original shipping label , original products. in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the directly bank account which is given by you during return request or you’ve used during the purchase. Your purchase amount is initiate/refund amount in your bank account details within 2 to 7 business days. For credit card payments it may take 2 to 7 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 5 days have passed, you will not be eligible for a refund/return.

If anything is unclear or you have more questions feel free to contact our customer support team.

Last Update: 27 AUG 2022

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